The Salesforce OmniStudio consultant credential is supposed for people who’ve revel in consulting on constructing cloud programs the use of OmniStudio tools in a consumer-going through position. applicants capable of give an explanation for the reason of OmniStudio tools and can layout answers the use of OmniStudio gear that meet purchaser enterprise necessities, are maintainable and scalable, and make contributions to long-time period patron success.
The Salesforce certified OmniStudio representative candidate is interested by consulting on virtual transformation projects that rely upon OmniStudio gear and seeks to illustrate their understanding of the way to practice OmniStudio tools to meet business requirements.
The Salesforce licensed OmniStudio consultant candidate possesses facilitation and consultative capabilities at a technical level. The consultant candidate may match internally as an employee or as a representative. The candidate has as a minimum 1 12 months of Salesforce experience with 2 to five years of experience in one or extra of the roles below:
Business Analyst or Business Consultant
Project, Product, or Program Manager
Salesforce certified OmniStudio consultant candidates must be capable of pick out the business requirements and decide which of the OmniStudio equipment have to be used to put into effect them.
The OmniStudio consultant candidate has the revel in, competencies, and knowledge outlined below:
Familiarity with CRM business logic and strategies
Be familiar with Salesforce service, income, and experience Clouds as well as income & provider life cycles.
recognize the blessings and boundaries of all OmniStudio gear
Calculation Procedures & Matrices
OmniStudio Interaction Console
understand the benefits of the usage of the to be had pre-built programs
Have the ability to acquire enterprise requirements and follow the tools to fulfill the requirements and comply with pleasant practices.
Can analyze what modifications are required for UX/UI for cards or OS.
broaden the implementation plan for the answer that has been designed
apprehend simple implementations of OmniScript, DataRaptors, Flexcards, Integration methods, Calculation methods and Matrices, and OmniStudio Interactions Console.
Have the capacity to down load and adapt an industry process to an Org/Sandbox.
customise and put into effect UX/UI to meet client necessities.