The Salesforce revel in Cloud representative credential is designed for consultants who have experience implementing and consulting on the Salesforce enjoy packages in a consumer-going through function. The Salesforce enjoy Cloud consultant examination is for people who need to illustrate their abilities and know-how in designing, configuring, constructing, and imposing Salesforce enjoy applications, the use of the declarative customization talents of the enjoy platform.
The Salesforce enjoy Cloud representative is capable of meet consumer enterprise necessities which are maintainable and scalable, and contribute to lengthy-term purchaser fulfillment. The credential is relevant to clients, companions, employees, and each person interested by demonstrating competence with enjoy Cloud. that allows you to qualify to take the Salesforce revel in Cloud representative exam, candidates should have earned the Salesforce Administrator credential.
The Salesforce certified experience Cloud consultant has experience the usage of the Salesforce experience programs. The Salesforce licensed experience Cloud consultant is likewise capable of troubleshoot and solve platform troubles.
The Salesforce licensed enjoy Cloud consultant must have 6 months of hands-on enjoy administering or developing at the Salesforce experience Cloud platform. The Salesforce licensed experience Cloud representative possesses facilitation and consultative capabilities at a technical degree. The candidate may work internally as an worker or as a representative. typical task roles encompass:
Business Analyst, Business Consultant, or Functional Architect
Experience Cloud Site Manager or Engagement Manager
The Salesforce certified revel in Cloud representative candidate has the experience, capabilities, know-how, and ability to:
Enable digital experiences.
Pick out the proper template for a given use case.
Select the proper external user license.
Apply branding and layout pages interior enjoy Builder.
Personalize the revel in for one-of-a-kind audiences.
Create and control topics.
Assign know-how Articles to topics (such as thru statistics class)
Set the right user Visibility for a given use case.
Understand declarative sharing options.
Create sharing sets.
Create and provision external users.
Configure Social sign-On.
Apprehend enjoy role pleasant practices.
Setup external debts and external account relationships.
Setup channel income (PRM).
Incorporate Salesforce CMS (content control gadget) content into an enjoy.
Setup popularity levels and gamification.
Eegree adoption and engagement for experience customers.
Analyze utilization (web page views, and many others.).
Make reports and dashboards accessible in experience.
Configure experience Builder additives.
Describe the way to create a public website.
Understand migration of reviews between environments.
Describe Article Channels.
knowledge of aid and ticketing capabilities in experiences.
Apprehend the out of the field talents and obstacles and whilst to customize.
A candidate for this examination will possibly want help with:
Configuring single sign-on in reports.
Describing the competencies and boundaries of custom domain names.
using trade management high-quality practices for an experience.
Configuring search engine optimization.
putting in individual money owed.
Describing layout decisions for single vs more than one stories.
A candidate for this examination isn’t always anticipated to realize or do the following:
Detailed SEO knowledge
Implementation of Knowledge
Expertise in Service Cloud
Develop HTML and CSS
Visual or interaction design
Training of users
Organizational change management